This Shinning Star goes to a staff person who has worn many hats over the past year and has remained willing and upbeat to help wherever needed in the Outpatient Department. Since April, 2017, Petra has completed the work of several positions. Her official title is the Information Specialist but she has become much more than that. Petra has provided immense support to the Bridgeville Outpatient Department in that she assists the psychiatrists with dictation, documentation, organization of activities, coordination of schedules and prescribing of medication. She also provides support to clinicians in communicating medical/medication needs to the psychiatrist and coordinating necessary related activities. In doing so, Petra works extended hours and has done so willingly. She is also self-taught in Dr. First, lab work, clozaril and pharmacy requirements. In addition, Petra meets with consumers to ensure that prescriptions issued are understood by the consumers and any further questions are addressed.
New staff has commented on her willingness to help and answer questions about the scheduling process and Qualifacts. One person added, “She is able to balance all her different roles and still be chipper with me and all my silly questions.”
Petra’s willingness to go this extra mile and provide such assistance has truly demonstrated her to be a Shining Star Extraordinaire. Congratulations!