HOMELESS SERVICES

Chartiers Center supports a “Housing First” model of care that provides housing without the stipulation of treatment or criteria. The only requirement for participation in these programs is that the participant is chronically homeless, has a documented disability, and is willing to work with our Housing Coordinators who will be their primary support.

The program provides ongoing rental assistance and supportive services to assist individuals in the transition from homelessness to independent, permanent housing.  Based on the needs and goals identified by the participant, the Housing Coordinator will help to identify the neighborhood and rental units available that best suits their needs.

We treat our clients as they deserve to be treated, with dignity and respect. One of the core beliefs of our Housing Team is regardless of what a person has gone through in the past, or what their current struggles may be, everyone deserves a safe place to call home.

The goal is to house each client within 30 days of their intake appointment. When we first meet our clients, they are living on the street or in shelters. The Housing Coordinators work with clients wherever is most convenient such as libraries, coffee shops, shelters, or parks. They assist clients through every step to find appropriate housing. Having a safe, stable place to call home allows our clients to build strong roots from where they can address other areas of need. Supportive services may include referrals for furniture, home goods, linkage to benefits, employment opportunities or assisting clients with continuing their education.

Often, clients referred to our Housing Programs deal with a variety of physical/mental health issues. It is common for individuals who are experiencing homelessness to be stigmatized and stereotyped. Many of our clients have had poor, even traumatic experiences with medical providers and therefore, have not seen a doctor in years. As a member of the Housing Team, our Integrated Care Nurse helps clients as they navigate the complex system of healthcare providers. She engages, encourages, and empowers clients to reach their health goals by listening, encouraging, and building trust. Her goal is to provide clients with the tools and education to build better habits resulting in improved physical and mental wellness.

Today, Chartiers Center’s Housing team consists of the Director of Homeless Services, six Housing Coordinators, a Certified Recovery Specialist, an RN Integrated Case Service Coordinator, and an HMIS Coordinator.

The Housing Coordinators have a strong knowledge of the homeless provider network in Allegheny County and can provide consumers linkage to resources and referrals as needed. The goal is to combine agency and community resources so that participants can achieve the highest possible level of functioning.

All referrals to the Homeless/Housing Program go through Allegheny Link. Call 1-866-730-2368.

Referrals

All referrals to the Homeless/Housing Programs go through Allegheny Link. Call 1-866-730-2368.

For more information on Chartiers Center’s Housing Supports contact Felicia Nolan, Director of Homeless Services, Fnolan@chartierscenter.org or call (412) 221-3302 ext.220.